Terms and Conditions

 The purchase of travel tours and/or other products on this Web site constitutes an agreement between you and GANKOR TOURS or a third party tour operator .

 The following terms and conditions form part of such agreement.

Please make sure you have read and understood these general terms and conditions.

1. Responsibility of GANKOR TOURS 

GANKOR TOURS  makes every effort to ensure the accuracy of information provided on this Web site.

GANKOR TOURS’s sole objective is to assist customers in verifying availability of travel products and services and in making bookings and purchases in due form.

After you have completed your booking on the web site, you will promptly receive an invoice from GANKOR TOURS 

2. User’s Responsibility

You, the user, attest that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this Web site in accordance with all terms and conditions herein.
You also confirm that all information supplied by you, members of your family and/or fellow travelers is true and accurate.

Travel Documents

It is your responsibility to enquire on, and obtain, all required travel documents. GANKOR TOURS is not liable for any and all consequences of inappropriate or missing travel documents.

A valid Canadian passport is mandatory for all travel outside Canada. Some countries require that your passport be valid for six months beyond the date of your return to Canada. Canadian citizens born in certain countries may require a visa in addition to a valid passport. A permanent resident card will be required for permanent residents/landed immigrants who are not Canadian citizens. One (1) parent travelling with a child under age 18 may have to obtain a notarized letter of consent signed by the parent not travelling. Customers are responsible for checking which documents are required, and then making certain that they have the necessary documents in hand prior to departure. Customers failing to provide the required documents may be denied boarding privileges by the carrier or relevant authorities, without further recourse or the possibility of a refund. Entry into another country may also be refused to a customer even if he or she has the required travel documents. If you have questions regarding required travel documents, please contact us: gankortours@gmail.com 

3. Confidentiality and Privacy

Respect of our customers’ privacy is of utmost concern to GANKOR TOURS. GANKOR TOURS never sells the names of individual customers or any other information drawn from their personal profiles to third parties. All direct communication between you and GANKOR TOURS  (whether by e-mail, facsimile, telephone or postal mail) remains confidential. For the purposes of reserving your tour/activity and processing the transaction related thereto, however, we do require certain basic personal information.
When you reserve or purchase travel services through GANKOR TOURS l, we may be required to transmit such information (including your name and address) about you and your purchase to booking/payment processing partner(s), the tour operator or any other travel product or service provider involved; this step is essential to the processing of the transaction. While GANKOR TOURS makes every effort to ensure respect of your privacy, you understand that for the purpose of verifying the above-mentioned information, GANKOR TOURS may choose to disclose it to a third party assigned the task of verifying and/or corroborating the information provided as part of your file.

4. Prices and Payment Methods

Prices

All prices, unless specified otherwise, are in Canadian dollars. Prices may be increased at any time before your booking and for any reason. 

Payment Methods

Users of this website may pay on-line  using Visa, American Express or MasterCard credit cards or debit cards.
The travel products and services you reserve must be fully paid at the time of booking. Your credit card account will be debited and you will be informed of that transaction by means of the invoice sent to you at the time of booking. You agree to comply with booking terms and conditions whether or not you have manually signed an invoice or receipt.

Cancellations & Modifications

All tours and activities are FREE to cancel for a full refund up to 24 hours before their start. A very small fee charged by our payment provider may apply if you wish to be reimbursed to your original payment card. FREE e-transfers to your bank account may be available depending on your country of residence.

5. Delivery of Documents

After you have reserved your trip on the Web site, GANKOR TOURS  will promptly e-mail you an invoice confirming your purchase and details of your TOUR/ACTIVITY, including e-ticket, hotel pick up time and other related information, where applicable.
Reception of this invoice constitutes your final opportunity to verify the accuracy of the information that will be entered on your travel documents. Please contact GANKOR TOURS  immediately upon receipt of your invoice if you note any discrepancies, failing which GANKOR TOURS shall not be liable for any errors and/or omissions related to your booking.

6. Travel Insurance

 GANKOR TOURS strongly recommends the purchase of travel insurance, including cancellation insurance and out-of-province/country health .

For any purchase made by a resident of the United States of America, purchase of insurance must be made through a local insurance provider.

7. Liability for Products & Services and Customer Advisory

You acknowledge that GANKOR TOURS may act as a middle-person between you and other tour operators and other service/product providers selected by you. Consequently, GANKOR TOURS  cannot be held liable towards you or your fellow travelers for the services rendered, and/or the products offered, by such third party providers. GANKOR TOURS shall not be liable and assumes no risk for the obligations, or any default or negligence, of third-party providers and for any damages including, among other things, damages due to delay, cancellation, loss of goods, sickness, injury, accident, quality of services, inconvenience, loss of enjoyment, disappointment, acts of God or force majeure.

Outside of Canada, living standards and local practices, as well as conditions with respect to the provision of services and accommodation, may differ from those to which you are accustomed in Canada.

8. Images

Images featured on this Web site are for information purposes only: images and other graphic content should not be relied upon for the purposes of your booking and cannot be considered as part of this agreement.

9. Applicable Laws

This agreement is governed by the laws of the Province of Quebec, CANADA and you hereby submit and attorn to the jurisdiction of the courts in the City of Montreal, Quebec, CANADA.

10. Contact Information

If you have any questions regarding your on-line booking, please contact us:

gankortours@gmail.com